Hiring Philosophy
Lazada's hiring philosophy emphasizes ambition, an entrepreneurial spirit, and a relentless focus on the customer. Here's a breakdown of the key principles:
Focus Area
Customer Obsession: Lazada seeks people focused on building the best possible customer experience from browsing to delivery and problem resolution. Every role connects to positive customer impacts, even behind the scenes. Ownership \
Mentality: Employees are encouraged to act like "owners" of projects and their team's success. This means proactively problem-solving, driving towards results, and going the extra mile beyond immediate job descriptions. Experiment, Learn, Iterate: Lazada thrives on a test-and-learn approach. Taking calculated risks, learning from setbacks, and implementing rapid improvements based on data and customer feedback are prized.
Embrace a Fast Pace: E-commerce moves quickly. Candidates demonstrating ability to handle swift change, tight deadlines, and making decisive calls thrive at Lazada.
Teamwork with Shared Ambition: Collaboration and the sense of a shared mission fuel Lazada's success. They promote team wins over solo accomplishment.